BotGenius is a collection of software robots pre-built to emulate human computer interaction for middle office tasks and mortgage processes. With BotGenius™ you can automate over 70% of the tasks in the loan production process.

BotGenius is a collection of software robots pre-built to emulate human computer interaction for middle office tasks and mortgage processes. With BotGenius™ you can automate over 70% of the tasks in the loan production process.

BotGenius is a collection of software robots
pre-built to emulate human computer interaction for middle office tasks and mortgage processes.
With BotGenius™ you can automate over 70% of the tasks in the loan production process.

Indecomm’s out-of-the-box bots are configured for a variety of mortgage workflows, including loan set-up, processing, communications, and other middle office tasks. With BotGenius, you can automate over 25+ processes and establish ROI upfront.

BotGenius mitigates inefficient processes, enhances the overall borrower experience, and increases return on investment, with an estimated 40% to 60% cost-savings for the processes available for automation.

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BotGenius™

Indecomm’s BotGenius™ is a collection of software robots that are pre-programmed to emulate human computer interaction functions for specific standardized processes, tasks, and workflows in the mortgage industry.

Over the past several years, the mortgage industry has made substantial progress on the automation of the front and back ends of the origination process – specifically focused on borrower online experience and loan closing. However, the bulk of the time and expense in the mortgage loan origination process is in the “middle office”, or processing and underwriting. The processing and underwriting stages of the mortgage process have the greatest impact on the borrower experience and have seen the least amount of impactful automation options.

The “middle office” also provides mortgage lenders with the biggest opportunity for gaining efficiencies, yet it is the hardest part of the mortgage loan lifecycle to automate. Indecomm’s automation solutions have been carefully designed with the entire mortgage lifecycle in mind. By employing robots, or “digital workers”, BotGenius™ mitigates inefficient processes, enhances the overall borrower experience, and increases return on investment, with an estimated 40% to 60% cost-savings for the processes available for automation.

Pick Your Digital Workers:

Indecomm’s out-of-the-box bots are configured for a variety of mortgage workflows, including loan set-up, processing, communications, and other middle office tasks. By automating repeatable and high-volume tasks like ordering 3rd party services, combined with reviews of reports (e.g., flood, fraud, credit, appraisal, etc.), validation, and generation of disclosures and adverse action communication, BotGenius™ has the potential to automate over 70% of the tasks in the loan production process.

Automate Mortgage Processes with BotGenius™

Comment

“United Community Bank is laser-focused on keeping the customer at the center of everything we do and constantly looking for ways to improve the borrower experience,” said Mike Davies, President – Mortgage Services, United Community Bank. “With an immediate improvement of 25% in productivity time per loan, we are excited about the successful implementation of BotGenius™ and the positive impact it can deliver to our customers and employees.”

Mike Davies

President – Mortgage Services, United Community Bank

“United Community Bank is laser-focused on keeping the customer at the center of everything we do and constantly looking for ways to improve the borrower experience,” said Mike Davies, President – Mortgage Services, United Community Bank. “With an immediate improvement of 25% in productivity time per loan, we are excited about the successful implementation of BotGenius™ and the positive impact it can deliver to our customers and employees.”

Mike Davies

President – Mortgage Services, United Community Bank

BotGenius™ Difference

Workflow

BotGenius_Workflow

Ready to see BotGenius™ in action? Schedule a demo today.